Computers work for women: Gender differences in e-supported divorce mediation

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Publication Details

Output type: Journal article

Author list: Bollen KNL, Verbeke AL, Euwema MC

Publisher: Elsevier

Publication year: 2014

Journal: Computers in Human Behavior (0747-5632)

Volume number: 30

Start page: 230

End page: 237

Number of pages: 8

ISSN: 0747-5632

eISSN: 1873-7692

Languages: English-Great Britain (EN-GB)

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Abstract

Despite the increasing use of e-mediated services to settle divorce, research on its effectiveness is limited. In this paper, we investigate the effectiveness of an asynchronous e-supported tool to mediate divorces in the Netherlands. In order to do so, we rely on (a) the number of agreements reached and (objective) (b) with the help of a survey, we ask men and women about their perceptions of justice when involved in an e-mediated divorce (subjective). Results show that in more than 75% of the cases parties reach an agreement. Furthermore, findings indicate that both Dutch men and women evaluate e-supported divorce mediation favorably with high levels of perceived distributive, procedural, interpersonal as well as informational justice. Although men and women do not differ regarding perceptions of distributive and informational justice, women perceive significantly more procedural and interpersonal justice than men. Theoretical and practical implications are discussed. (C) 2013 Elsevier Ltd. All rights reserved.

Keywords

Computer-mediated communication, Divorce, E-supported mediation, Gender, Justice, Mediation effectiveness

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