Job resources buffer the impact of job demands on burnout

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Publication Details

Output type: Journal article

Author list: Bakker AB, Demerouti E, Euwema MC

Publisher: American Psychological Association

Publication year: 2005

Journal: Journal of Occupational Health Psychology (1076-8998)

Volume number: 10

Issue number: 2

Start page: 170

End page: 180

Number of pages: 11

ISSN: 1076-8998

eISSN: 1939-1307

Languages: English-Great Britain (EN-GB)

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Open access status: closed

Abstract

This study tested and refined the job demands-resources model, demonstrating that several job resources play a role in buffering the impact of several job demands on burnout. A total of 1,012 employees of a large institute for higher education participated in the study. Four demanding aspects of the job (e.g., work overload, emotional demands) and 4 job resources (e.g., autonomy, performance feedback) were used to test the central hypothesis that the interaction between (high) demands and (low) resources produces the highest levels of burnout (exhaustion, cynicism, reduced professional efficacy). The hypothesis was rejected for (reduced) professional efficacy but confirmed for exhaustion and cynicism regarding 18 out of 32 possible 2-way interactions (i.e., combinations of specific job demands and resources).

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